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Pieces for JupyterLab Extension Troubleshooting

If you encounter any issues while using the Pieces for JupyterLab Extension, refer to the following troubleshooting guide for solutions.

Common Issues​

Unsupported version of JupyterLab​

The Pieces JupyterLab extension requires JupyterLab version 4.0.0 or higher.

Pieces OS not installed​

To double-check that Pieces OS is running, make sure that the Pieces logo is present in your toolbar (on macOS) or your task bar (on Windows). If it isn't there, please launch Pieces OS by clicking Pieces OS in your Applications folder.

If you need to download and install Pieces OS, please visit this link.

Contact Support​

If you continue to experience issues after trying our solutions, please do one of the following: